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"Cool Heads Prevail: De-Escalation in Interpersonal Communication"

Ellis Amdur, crisis intervention trainer and founder of Edgework Crisis Intervention REsources PLLC, will present verbal de-escalation techniques to safely manage potentially dangerous or threatening situations in the workplace, clinical setting or home.

Tuesday, August 27 at 7:30 AM to 5:00 PM

Tomas Rivera Conference Center Union Building East

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training, conference, crisis intervention


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